When homeowners are searching for a contractor to repair storm damage, they often ask the following questions:

1. Are you licensed and insured?
   • Homeowners want to ensure that the contractor is properly licensed to work in their area and carries insurance to protect against potential damages or accidents. You can look up a contractor’s license here.
     For example, Elite Restoration Pro’s License #BC638442
2. What is your experience with storm damage repair?
   • Look for contractors who have specific experience with repairs related to storm damage, as this requires different skills compared to other types of home improvement. Elite Restoration Pro has been an established business in the Bloomington, MN area for 15 years.
3. Can you provide references or examples of past work?
   • Homeowners often ask for references or a portfolio of completed projects to verify the contractor’s quality of work and reliability. Find Elite Restorations portfolio of past work here.
4. What is your process for assessing and repairing storm damage?
   • 1. Have a sales representative offer a FREE storm inspection at your convience.
   • 2. Sales representative goes over damage found via photographs and videos
   • 3. Sign all necessary paperwork
   • 4. Sales representative begins claim with your insurance OR sales representative provides an estimate for whatever work you need completed.
   • 5. Sales representative helps you pick out your preferred products and coordinate a date and time for work to be completed.
   • 6. Sales representative oversees work being done and ensures all expectations are met and cleanup is done to the highest standard.
5. How do you handle insurance claims?
   • Many homeowners will need to work with their insurance company to cover the costs. Which is why we train our sales representatives to be EXPERTS in insurance as well as staying up to date on any changes.
6. What will the repairs cost and what is the payment schedule?
   • Clarifying costs and understanding the payment schedule helps homeowners budget and avoid surprises. 90% of the retail and commercial builds we work on at Elite Restoration Pro use their respective insurance to pay for any damages and repairs needed. Meaning you only pay your predetermined deductible.
   • Fun Fact: In Minnesota it is ILLEGAL for a contractor to cover a homeowners deductible so if a company is offering to do so you could be in hot water!
7. How long will the repairs take?
   • Homeowners are interested in the timeline for the completion of repairs to plan accordingly. Typically, Elite Restoration Pro can offer one day builds on most work being done. From start to finish, meaning signing the dotted line to our crew finishing work, expect the entire interaction to take about 2-3 weeks. This is so that we can ensure that all product is ready to be utilized, our crew is available, and we are able to work around your schedule.
8. What type of warranty or guarantee do you offer?
   • Homeowners want to know if the contractor provides any warranties or guarantees on their work to ensure quality and durability. Elite Restoration Pro utilizes expert products like GAF which offers a 10-year warranty on their products.
9. Will you handle all necessary permits and inspections?
   • Homeowners want to ensure that all required permits are obtained and inspections are passed as part of the repair process. At Elite Restoration Pro we factor permits into all of our insurance claims and retail bids.
10. What materials will you use, and are they of high quality?
    • Understanding the materials and their quality helps homeowners ensure that the repairs will be durable and effective. At Elite Restoration Pro we only work with the best products like GAF and CertainTeed Mainstreet siding.
11. How will you protect my property during the repair process?
    • Homeowners should inquire about the safety of their home and want to know how the contractor will protect their property from further damage. Elite Restoration utilizes catch-all’s which wrap around your home so that any objects being removed from your home do not affect landscape, animals that may use the yard, etc.
12. Do you offer a written contract?
    • A written contract detailing the scope of work, costs, and timeline is important for protecting both parties and ensuring that there’s no confusion about the project. We will provide you with a detailed report of all work that will be executed.
13. What is your cleanup process after the work is completed?
    • Homeowners want to ensure that the contractor will clean up debris and leave the property in good condition after the repairs are done. We utilize a magnet rack to do several passes to your property to ensure that no left-over debris is in your yard or around your home.